Frequently Asked Questions

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Cleaning costs vary based on the size, configuration, and specific requirements of your property. To get a precise quote, please fill out our inquiry form Here, and we will provide you with a customized estimate. 

It's not necessary for you to be present during the cleaning. Many of our clients provide us with access instructions, and our professional cleaning teams handle the rest. Your convenience is our priority. 

The duration of the cleaning process depends on the size and condition of your property. We strive for efficiency without compromising quality. Our team will give you a time estimate based on the specifics of your property. 

We bring our own cleaning supplies and equipment. You don't have to worry about providing anything. Our cleaning professionals are equipped with everything to ensure a thorough cleaning.

Absolutely, we provide laundry services for linens and towels. After each guest's stay, we can handle the washing, drying, and folding of all linens, ensuring they are fresh and ready for the next guests. 

Absolutely, we can provide references upon request. Our satisfied clients are a testament to our quality service. Feel free to ask, and we'll be happy to share their feedback with you. 

The frequency of deep cleanings depends on several factors, such as property usage and guest turnover. We recommend at least once every few months to maintain a high standard of cleanliness and hygiene. Our team is trained to update our customers on when it is necessary to carry out a deep clean on the property.

 Any items found during our cleaning process are carefully documented and placed in a designated area. We notify you immediately, and you can coordinate the return of lost items directly with our team. 

Every day, we provide our customers with a detailed list of the properties scheduled for cleaning. Additionally, we share photographs of the properties once they are cleaned and prepared, ensuring our customers are kept well-informed about the cleanliness and readiness of their spaces. 

Yes, absolutely. Ensuring the security of your property is a top priority for us. Our professional cleaning team is trained to handle lockboxes efficiently and securely. After cleaning, we check and take photos/videos of the lockbox (which are sent at the end of the day along with photos of the property), ensuring it is in good working order and ready for the next guest to arrive.